Terms of Service

Terms of Service

DermaLens AI

Last updated: 03 February 2026

These Terms of Service (“Terms”) govern your access to and use of the DermaLens AI mobile application and related services (“App”, “Service”).

DermaLens AI is owned and operated by RATHOD SAMIR SUNILBHAI, India.

By accessing or using the App, you agree to be bound by these Terms.
If you do not agree, you must not use the App.

1. Eligibility & Use by Minors

DermaLens AI is intended primarily for users 18 years of age or older.

Individuals below 18 years may use the App only through a parent or legal guardian who is 18+.

In such cases:

The parent or legal guardian must create and operate the account

The parent or legal guardian must provide consent and supervision

Any images, information, or data uploaded on behalf of a minor are deemed to be uploaded by the guardian

The parent or legal guardian assumes full responsibility for the accuracy of information uploaded and for decisions made using the App.

DermaLens AI does not knowingly permit unsupervised use by minors.

2. Nature of the Service

DermaLens AI provides:

AI-assisted dermatology analysis

Informational insights based on uploaded skin images

Chat-based consultations with doctors

Educational health-related content

The App is designed to assist and inform, not to replace professional medical care.

3. No Doctor–Patient Relationship

Use of the App:

Does not establish a guaranteed or permanent doctor–patient relationship

Does not involve physical examination

May involve medical opinions based on limited digital information

Medical opinions may vary and should not be treated as definitive.

4. Medical Disclaimer

You acknowledge and agree that:

AI outputs are provided for informational purposes only

AI predictions may be inaccurate, incomplete, or delayed

Chat-based consultations have inherent limitations

Final medical decisions must be made by the user (or guardian, where applicable) in consultation with a qualified medical professional

DermaLens AI does not guarantee assessment accuracy, treatment outcomes, or medical results.

5. Medication Information Clause (Prescription & OTC)

5.1 Prescription-Only Drugs

- Displayed strictly for educational purposes
- Do not constitute prescriptions
- Must be used only under qualified medical supervision

5.2 Over-The-Counter (OTC) Drugs

The App may display information about medications commonly available as OTC drugs.

You expressly agree that:
- OTC drug information is not medical advice
- OTC availability does not guarantee safety or suitability
- You are responsible for checking drug allergies, sensitivities, and contraindications before use
- You must read labels, warnings, and instructions carefully
- You should consult a medical professional if unsure

Any allergic reaction, adverse effect, misuse, or harm resulting from OTC drug use is solely your responsibility.

6. Limitation of Liability

To the maximum extent permitted by applicable law, DermaLens AI, its owner, developers, associated doctors, and service providers shall not be liable for:

Any indirect, incidental, consequential, or special damages

Any injury, loss, delay, misassessment, adverse outcome, or complication

Any reliance placed on AI-generated outputs, informational content, or chat-based consultations

Any misuse of prescription-only medication referenced in the App

Any interruption, error, or failure of the App or third-party services

You acknowledge that use of the App and reliance on its content is at your own discretion and risk.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited under applicable law.

7. User Responsibilities

You agree to:

Provide accurate and lawful information

Upload only images and data you are authorized to share

Use the App only for lawful, personal, and informational purposes

Supervise and take responsibility for minor usage where applicable

You are responsible for all activity conducted through your account.

8. Prohibited Activities

You must not:

Upload false, misleading, harmful, or illegal content

Impersonate any individual or medical professional

Abuse, harass, or threaten doctors or other users

Attempt unauthorized access to systems or data

Reverse-engineer, copy, or exploit any part of the App

Violation may result in immediate suspension or termination.

9. Account Suspension & Termination

DermaLens AI reserves the right, at its sole discretion, to:

Suspend or terminate accounts

Restrict access to features

Remove content or data

This may occur due to:

Violation of these Terms

Misuse or abuse of the App

Security, legal, or regulatory requirements

No compensation is payable upon suspension or termination.

10. Data & Privacy

Collection and use of data are governed by the Privacy Policy

By using the App, you consent to data processing as described therein

You may request account or data deletion as per the Privacy Policy

11. Intellectual Property

All software, AI models, content, design, and branding are owned by DermaLens AI

You are granted a limited, non-exclusive, non-transferable, revocable license to use the App

You may not copy, modify, distribute, or commercially exploit any part of the App without permission

12. Third-Party Services

The App relies on third-party services (including Firebase and Microsoft Azure).

DermaLens AI is not responsible for:

Downtime or failures of third-party services

Data practices of third-party providers beyond disclosed use

13. Modifications to the App or Terms

We may modify, suspend, or discontinue any part of the App at any time

These Terms may be updated periodically

Continued use of the App constitutes acceptance of the revised Terms

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.

You agree that courts located in India shall have exclusive jurisdiction over any disputes arising from use of the App.

15. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

Owner: RATHOD SAMIR SUNILBHAI
App Name: DermaLens AI
Email: dermalensai@outlook.com

Country: India